SERVICES

How to set up your BIMB account

Everything you need to get started with your online banking

Setting up your BIMB account for online banking is a simple process, but it does involve a few key steps to ensure your account is secure.
November 21, 2024
Share this:

Four Essential Steps

To start making online transactions, you’ll need to complete these four essential steps

Install the BIMB Mobile app from the app store and log in with your details.

Login to BIMB Mobile to activate BIMB Secure.

BIMB Secure is an authentication method to authorise transactions initiated from BIMB Web and BIMB Mobile.

Activate your account at the nearest Bank Islam ATM or branch to enable your online banking.

What you need to know?

  • Not applicable if you switch to BIMB Mobile from GO by Bank Islam app from the same device.
  • Only applicable to new users and
    BIMB users or those who have changed their device.
  • For overseas customers, please reach out to our Contact Centre +603-26 900 900 or email at contactcenter@bankislam.com.my

After verifying your identity, a brief cooling-off period is in place before you can make online monetary transactions.

This measure allows you to review your account access and take action if you notice any suspicious activity, such as blocking the account or reporting it to the authorities. This way, your account remains secure and under your control.

Frequently asked questions

BIMB Web is an online banking service provided by Bank Islam which enables you to perform banking transactions via the Internet.
⬤
What are the benefits of BIMB Web?
With BIMB Web, you can perform your banking transactions anytime, anywhere in the world with Internet access. It is accessible via mobile devices, tablets and desktops.
⬤
What are the operational hours?
BIMB Web operates 24 hours a day.
⬤
What are the services available at BIMB web?
Click here www.bimb.com to view the list of BIMB Web services.
Take me there
⬤
How do I access BIMB Web?

To access BIMB Web, you need to register as a user. Please refer to the How to Use section in the Help Centre at https://www.bimb.com/ for the steps to register.

⬤
Who can apply access to BIMB Web?
To access for BIMB Web, you must be at least 12 years old, and you are required to have a Bank Islam Account, Debit Card-i, Credit Card-i, or Financing facility before signing up as a user. For customer age 12 to 17 years old please refer to clause 6.10 on BIMB Lite questions for details of our BIMB Lite features.
⬤
I have a Bank Islam ATM/Debit Card-i linked to an individual, sole proprietor, and joint account. If I register for BIMB Web, can I access all these accounts?

Yes, you can access Individual and Joint Accounts through BIMB Web, which can be obtained via https://www.bankislam.com/.

However, to access your Sole Proprietor Account, you must:

  • Apply for a separate Bank Islam Debit Card-i linked to the Sole Proprietor Account, and
  • Register separately for BIMB Web access using that card.
⬤
Can a joint account holder access BIMB Web?
Yes, joint account holders can register and access BIMB Web. However, it depends on the joint account mandate whether you can perform transfers from the account.
⬤
Can a trust account holder access BIMB Web?
Currently, only Primary Account Holder (parent or guardian) is granted access to BIMB Web. Access for Trust Account holders is not yet supported and will be available soon.
⬤
Can a partnership account holder access BIMB Web?
No, BIMB Web is only accessible for Individual, Joint, Trust and Sole Prop accounts.
⬤
What is the minimum system & browser requirements for using BIMB Web?

To ensure seamless and secure experience when using BIMB Web, we recommend the following minimum system and browser requirements:

  1. Minimum Browser Requirements

BIMB Web is supported on the following browsers:

  • Google Chrome: Version 29 and above.
  • Mozilla Firefox: Version 27 and above.
  • Microsoft Edge: Version 12 and above.
  • Apple Safari: Version 7 and above (for macOS and iOS users).

 These browsers must support modern web standards and JavaScript.

 

  1. Recommended Browsers for Best Viewing Experience

For optimal performance and compatibility, it is highly recommended to use the latest versions of:

  • Google Chrome
  • Microsoft Edge

 

  1. Minimum System Requirements
  • Desktop/Laptop:
  • Operating System: Windows 10 or macOS Catalina and above.
  • Browser: Any of the supported browsers listed above.
⬤
What is BIMB Web?
BIMB Web is an online banking service provided by Bank Islam which enables you to perform banking transactions via the Internet.
⬤
What are the benefits of BIMB Web?
With BIMB Web, you can perform your banking transactions anytime, anywhere in the world with Internet access. It is accessible via mobile devices, tablets and desktops.
⬤
What are the operational hours?
BIMB Web operates 24 hours a day.
⬤
What are the services available at BIMB web?
Click here www.bimb.com to view the list of BIMB Web services.
Take me there
⬤
How do I access BIMB Web?

To access BIMB Web, you need to register as a user. Please refer to the How to Use section in the Help Centre at https://www.bimb.com/ for the steps to register.

⬤
Who can apply access to BIMB Web?
To access for BIMB Web, you must be at least 12 years old, and you are required to have a Bank Islam Account, Debit Card-i, Credit Card-i, or Financing facility before signing up as a user. For customer age 12 to 17 years old please refer to clause 6.10 on BIMB Lite questions for details of our BIMB Lite features.
⬤
I have a Bank Islam ATM/Debit Card-i linked to an individual, sole proprietor, and joint account. If I register for BIMB Web, can I access all these accounts?

Yes, you can access Individual and Joint Accounts through BIMB Web, which can be obtained via https://www.bankislam.com/.

However, to access your Sole Proprietor Account, you must:

  • Apply for a separate Bank Islam Debit Card-i linked to the Sole Proprietor Account, and
  • Register separately for BIMB Web access using that card.
⬤
Can a joint account holder access BIMB Web?
Yes, joint account holders can register and access BIMB Web. However, it depends on the joint account mandate whether you can perform transfers from the account.
⬤
Can a trust account holder access BIMB Web?
Currently, only Primary Account Holder (parent or guardian) is granted access to BIMB Web. Access for Trust Account holders is not yet supported and will be available soon.
⬤
Can a partnership account holder access BIMB Web?
No, BIMB Web is only accessible for Individual, Joint, Trust and Sole Prop accounts.
⬤
What is the minimum system & browser requirements for using BIMB Web?

To ensure seamless and secure experience when using BIMB Web, we recommend the following minimum system and browser requirements:

  1. Minimum Browser Requirements

BIMB Web is supported on the following browsers:

  • Google Chrome: Version 29 and above.
  • Mozilla Firefox: Version 27 and above.
  • Microsoft Edge: Version 12 and above.
  • Apple Safari: Version 7 and above (for macOS and iOS users).

 These browsers must support modern web standards and JavaScript.

 

  1. Recommended Browsers for Best Viewing Experience

For optimal performance and compatibility, it is highly recommended to use the latest versions of:

  • Google Chrome
  • Microsoft Edge

 

  1. Minimum System Requirements
  • Desktop/Laptop:
  • Operating System: Windows 10 or macOS Catalina and above.
  • Browser: Any of the supported browsers listed above.
BIMB Web is an online banking service provided by Bank Islam which enables you to perform banking transactions via the Internet.
⬤
What are the benefits of BIMB Web?
With BIMB Web, you can perform your banking transactions anytime, anywhere in the world with Internet access. It is accessible via mobile devices, tablets and desktops.
⬤
What are the operational hours?
BIMB Web operates 24 hours a day.
⬤
What are the services available at BIMB web?
Click here www.bimb.com to view the list of BIMB Web services.
Take me there
⬤
How do I access BIMB Web?

To access BIMB Web, you need to register as a user. Please refer to the How to Use section in the Help Centre at https://www.bimb.com/ for the steps to register.

⬤
Who can apply access to BIMB Web?
To access for BIMB Web, you must be at least 12 years old, and you are required to have a Bank Islam Account, Debit Card-i, Credit Card-i, or Financing facility before signing up as a user. For customer age 12 to 17 years old please refer to clause 6.10 on BIMB Lite questions for details of our BIMB Lite features.
⬤
I have a Bank Islam ATM/Debit Card-i linked to an individual, sole proprietor, and joint account. If I register for BIMB Web, can I access all these accounts?

Yes, you can access Individual and Joint Accounts through BIMB Web, which can be obtained via https://www.bankislam.com/.

However, to access your Sole Proprietor Account, you must:

  • Apply for a separate Bank Islam Debit Card-i linked to the Sole Proprietor Account, and
  • Register separately for BIMB Web access using that card.
⬤
Can a joint account holder access BIMB Web?
Yes, joint account holders can register and access BIMB Web. However, it depends on the joint account mandate whether you can perform transfers from the account.
⬤
Can a trust account holder access BIMB Web?
Currently, only Primary Account Holder (parent or guardian) is granted access to BIMB Web. Access for Trust Account holders is not yet supported and will be available soon.
⬤
Can a partnership account holder access BIMB Web?
No, BIMB Web is only accessible for Individual, Joint, Trust and Sole Prop accounts.
⬤
What is the minimum system & browser requirements for using BIMB Web?

To ensure seamless and secure experience when using BIMB Web, we recommend the following minimum system and browser requirements:

  1. Minimum Browser Requirements

BIMB Web is supported on the following browsers:

  • Google Chrome: Version 29 and above.
  • Mozilla Firefox: Version 27 and above.
  • Microsoft Edge: Version 12 and above.
  • Apple Safari: Version 7 and above (for macOS and iOS users).

 These browsers must support modern web standards and JavaScript.

 

  1. Recommended Browsers for Best Viewing Experience

For optimal performance and compatibility, it is highly recommended to use the latest versions of:

  • Google Chrome
  • Microsoft Edge

 

  1. Minimum System Requirements
  • Desktop/Laptop:
  • Operating System: Windows 10 or macOS Catalina and above.
  • Browser: Any of the supported browsers listed above.
BIMB Web is an online banking service provided by Bank Islam which enables you to perform banking transactions via the Internet.
⬤
What are the benefits of BIMB Web?
With BIMB Web, you can perform your banking transactions anytime, anywhere in the world with Internet access. It is accessible via mobile devices, tablets and desktops.
⬤
What are the operational hours?
BIMB Web operates 24 hours a day.
⬤
What are the services available at BIMB web?
Click here www.bimb.com to view the list of BIMB Web services.
Take me there
⬤
How do I access BIMB Web?

To access BIMB Web, you need to register as a user. Please refer to the How to Use section in the Help Centre at https://www.bimb.com/ for the steps to register.

⬤
Who can apply access to BIMB Web?
To access for BIMB Web, you must be at least 12 years old, and you are required to have a Bank Islam Account, Debit Card-i, Credit Card-i, or Financing facility before signing up as a user. For customer age 12 to 17 years old please refer to clause 6.10 on BIMB Lite questions for details of our BIMB Lite features.
⬤
I have a Bank Islam ATM/Debit Card-i linked to an individual, sole proprietor, and joint account. If I register for BIMB Web, can I access all these accounts?

Yes, you can access Individual and Joint Accounts through BIMB Web, which can be obtained via https://www.bankislam.com/.

However, to access your Sole Proprietor Account, you must:

  • Apply for a separate Bank Islam Debit Card-i linked to the Sole Proprietor Account, and
  • Register separately for BIMB Web access using that card.
⬤
Can a joint account holder access BIMB Web?
Yes, joint account holders can register and access BIMB Web. However, it depends on the joint account mandate whether you can perform transfers from the account.
⬤
Can a trust account holder access BIMB Web?
Currently, only Primary Account Holder (parent or guardian) is granted access to BIMB Web. Access for Trust Account holders is not yet supported and will be available soon.
⬤
Can a partnership account holder access BIMB Web?
No, BIMB Web is only accessible for Individual, Joint, Trust and Sole Prop accounts.
⬤
What is the minimum system & browser requirements for using BIMB Web?

To ensure seamless and secure experience when using BIMB Web, we recommend the following minimum system and browser requirements:

  1. Minimum Browser Requirements

BIMB Web is supported on the following browsers:

  • Google Chrome: Version 29 and above.
  • Mozilla Firefox: Version 27 and above.
  • Microsoft Edge: Version 12 and above.
  • Apple Safari: Version 7 and above (for macOS and iOS users).

 These browsers must support modern web standards and JavaScript.

 

  1. Recommended Browsers for Best Viewing Experience

For optimal performance and compatibility, it is highly recommended to use the latest versions of:

  • Google Chrome
  • Microsoft Edge

 

  1. Minimum System Requirements
  • Desktop/Laptop:
  • Operating System: Windows 10 or macOS Catalina and above.
  • Browser: Any of the supported browsers listed above.
BIMB Web is an online banking service provided by Bank Islam which enables you to perform banking transactions via the Internet.
⬤
What are the benefits of BIMB Web?
With BIMB Web, you can perform your banking transactions anytime, anywhere in the world with Internet access. It is accessible via mobile devices, tablets and desktops.
⬤
What are the operational hours?
BIMB Web operates 24 hours a day.
⬤
What are the services available at BIMB web?
Click here www.bimb.com to view the list of BIMB Web services.
Take me there
⬤
How do I access BIMB Web?

To access BIMB Web, you need to register as a user. Please refer to the How to Use section in the Help Centre at https://www.bimb.com/ for the steps to register.

⬤
Who can apply access to BIMB Web?
To access for BIMB Web, you must be at least 12 years old, and you are required to have a Bank Islam Account, Debit Card-i, Credit Card-i, or Financing facility before signing up as a user. For customer age 12 to 17 years old please refer to clause 6.10 on BIMB Lite questions for details of our BIMB Lite features.
⬤
I have a Bank Islam ATM/Debit Card-i linked to an individual, sole proprietor, and joint account. If I register for BIMB Web, can I access all these accounts?

Yes, you can access Individual and Joint Accounts through BIMB Web, which can be obtained via https://www.bankislam.com/.

However, to access your Sole Proprietor Account, you must:

  • Apply for a separate Bank Islam Debit Card-i linked to the Sole Proprietor Account, and
  • Register separately for BIMB Web access using that card.
⬤
Can a joint account holder access BIMB Web?
Yes, joint account holders can register and access BIMB Web. However, it depends on the joint account mandate whether you can perform transfers from the account.
⬤
Can a trust account holder access BIMB Web?
Currently, only Primary Account Holder (parent or guardian) is granted access to BIMB Web. Access for Trust Account holders is not yet supported and will be available soon.
⬤
Can a partnership account holder access BIMB Web?
No, BIMB Web is only accessible for Individual, Joint, Trust and Sole Prop accounts.
⬤
What is the minimum system & browser requirements for using BIMB Web?

To ensure seamless and secure experience when using BIMB Web, we recommend the following minimum system and browser requirements:

  1. Minimum Browser Requirements

BIMB Web is supported on the following browsers:

  • Google Chrome: Version 29 and above.
  • Mozilla Firefox: Version 27 and above.
  • Microsoft Edge: Version 12 and above.
  • Apple Safari: Version 7 and above (for macOS and iOS users).

 These browsers must support modern web standards and JavaScript.

 

  1. Recommended Browsers for Best Viewing Experience

For optimal performance and compatibility, it is highly recommended to use the latest versions of:

  • Google Chrome
  • Microsoft Edge

 

  1. Minimum System Requirements
  • Desktop/Laptop:
  • Operating System: Windows 10 or macOS Catalina and above.
  • Browser: Any of the supported browsers listed above.