How to set up your BIMB account
Everything you need to get started with your online banking
Four Essential Steps
To start making online transactions, you’ll need to complete these four essential steps




Install the BIMB Mobile app from the app store and log in with your details.


Login to BIMB Mobile to activate BIMB Secure.
BIMB Secure is an authentication method to authorise transactions initiated from BIMB Web and BIMB Mobile.
Activate your account at the nearest Bank Islam ATM or branch to enable your online banking.
What you need to know?
- Not applicable if you switch to BIMB Mobile from GO by Bank Islam app from the same device.
- Only applicable to new users and
BIMB users or those who have changed their device. - For overseas customers, please reach out to our Contact Centre +603-26 900 900 or email at contactcenter@bankislam.com.my

After verifying your identity, a brief cooling-off period is in place before you can make online monetary transactions.
This measure allows you to review your account access and take action if you notice any suspicious activity, such as blocking the account or reporting it to the authorities. This way, your account remains secure and under your control.
Frequently asked questions
BIMB Account setup
To authorise a transaction using BIMB Secure, follow these steps:
- Launch the BIMB Mobile app
- Select Quick Menu
- Select ‘BIMB Secure’
- Verify the transaction details
- Once verified, select ‘Authorise’
- The authorisation process is now complete
To authorise a transaction using BIMB Secure, follow these steps:
- Launch the BIMB Mobile app
- Select Quick Menu
- Select ‘BIMB Secure’
- Verify the transaction details
- Once verified, select ‘Authorise’
- The authorisation process is now complete
Online activation access
To authorise a transaction using BIMB Secure, follow these steps:
- Launch the BIMB Mobile app
- Select Quick Menu
- Select ‘BIMB Secure’
- Verify the transaction details
- Once verified, select ‘Authorise’
- The authorisation process is now complete
Cooling off
To authorise a transaction using BIMB Secure, follow these steps:
- Launch the BIMB Mobile app
- Select Quick Menu
- Select ‘BIMB Secure’
- Verify the transaction details
- Once verified, select ‘Authorise’
- The authorisation process is now complete
BIMB Secure
To authorise a transaction using BIMB Secure, follow these steps:
- Launch the BIMB Mobile app
- Select Quick Menu
- Select ‘BIMB Secure’
- Verify the transaction details
- Once verified, select ‘Authorise’
- The authorisation process is now complete





