1. Account Inquiry

1. View accounts summary and details for:
1. Savings/Current Accounts/Transactional Investment Accounts
2. Term Deposit & Investments Accounts
3. Credit Card-i
4. Financing Accounts
5. Tabung Haji, ASNB and SSPN Prime Accounts
2. Share transaction receipts
3. View eStatement (Coming soon)

2. Apply New (Coming Soon)

1. Deposits Account
2. Investment/Transactional Investment Account
3. Debit and Credit Card-i
4. Financing Account

3. Transaction History

1. Account
2. BIMB Web
3. BIMB Mobile
4. Debit Card-i

4. Download e-statement

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5. Transfer Funds

1. Within Bank Islam to Own Account or Other Bank Islam Accounts
2. To other banks via DuitNow Transfer, DuitNow Request to Pay (RTP), DuitNow QR, Inter Bank GIRO (IBG)
3. Transfer to third-party agents:
1. Tabung Haji [Transfer funds from Tabung Haji Account (Own) to Third-Party Bank Islam Account is temporarily unavailable until further notice]
2. ASNB
3. SIMPAN SSPN Prime

6. Payment

1. Bill Payment to bank’s registered billers
2. Payment to JomPAY Billers
3. Financing & Credit Card Payment for own or 3rd Party Bank Islam accounts
4. Pay Zakat
5. Pay Donation (eSadaqa) to our Sadaqa House, mosques, orphanages, or other charitable organizations
6. Bill Presentment to Bank’s registered billers
7. QR Payment

7. Prepaid Reload

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8. Request Services

1. Request Money
2. View Incoming Request
3. View Outgoing Request
4. View Blocked Request

9. Manage

1. Login & Security
1. Password
2. BIMB Secure
3. Security Image & Phrase
4. Security Questions
5. Push Notification
2. Transaction
1. Transaction Limits
2. Future Transactions
3. Recurring Transactions
3. My Profile
1. My Profile
2. Employment Information
3. Mailing Address
4. DuitNow
1. Registration/ De-registration DuitNow ID
2. Switch Accounts
3. Switch Bank
4. DuitNow AutoDebit
5. My Accounts
1. Manage Dashboard display
2. Edit Nickname
3. De-link for third-party agent’s account
6. Debit Cards
1. Allow Online Purchase
2. Overseas Transactions & Withdrawal
3. Block Card
4. Manage Card Limits
5. Set PIN
6. Request Card Replacement
7. Credit Cards
1. Activate Card
2. Overseas Transaction & Withdrawal
3. Block Card
4. Set PIN
5. Request for card replacement
6. Apply for Balance Transfer
7. Apply GO Cash
8. Apply GO Flexi

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1. From Bank Islam (own) to Bank Islam (own)
2. From Tabung Haji (own) to Tabung Haji (own)
3. SSPN-i to Own SSPN-i
4. From Bank Islam (own) to Bank Islam (own)

1. To Bank Islam Credit Card-i (own)
2. To Bank Islam Financing (own)

Transfer to Others:

1. To third party within Bank Islam
2. Via DuitNow
3. Via Interbank Giro (IBG)
4. From Tabung Haji (Own) to Bank Islam (own/ third-party) (Transfer funds from Tabung Haji Account (Own) to Third-Party Bank Islam Account is temporarily unavailable until further notice)
5. From Bank Islam (own) to Tabung Haji (own/ third-party)
6. From Tabung Haji (own) to Tabung Haji (third-party)

From Simpan SSPN Prime (own) to Bank Islam (own/third-party)

7. From Bank Islam (own) to Simpan SSPN Prime (own/third-party)
8. From Simpan SSPN Prime (own) to Simpan SSPN Prime (own/third-party)
9. From Bank Islam (own) to ASNB (own/third-party)
10. From ASNB (own) to Bank Islam (own/third party)
11. From ASNB (own) to ASNB (own/third-party)
12. Accept DuitNow Request

DuitNow QR: Scan and Transfer Funds to Other Person (applicable for BIMB Mobile only)

Payment

1. JomPAY, Bill Payment, Bill Presentment, Payment Gateway, E-Sadaqah/ Wakaf
2. DuitNow QR: Scan and Pay to Merchants (applicable for BIMB Mobile only)

Third Party Payment:

1. To Bank Islam Credit Card-i (third-party)

To Bank Islam Financing (third-party)

• Registration
• Re-registration
• Forgot Password

Cooling-Off Period for Existing Customers:

After performing New Registration, First-Time Login, Re-registration or Forgot Password, your Username will be under a ‘Cooling Off’ status. During this period, you can:

• Login
• View account summary and details
• View account and transaction history

However, you will not be able to perform the following transactions:

• Transfer to Third-Party Bank Islam Account
• IBG Transfer
• DuitNow Transfer
• DuitNow Request (Accept Payment Request)
• DuitNow QR
• Tabung Haji Transfer
• Simpan SSPN Prime Transfer
• ASNB Top Up / Subscription

Note: For new registration and re-registration, online access activation is required. The cooling-off period starts immediately after successful activation.

Increase Daily Transaction Limit

Transaction Limits During Cooling Off Period:

·   Scenario 1: If you increase the limit for Third-Party Transfer from RM10,000 to RM50,000 and do not perform any transactions before increasing the limit, you will not be allowed to perform more than RM10,000 per day during the cooling-off period.

·   Scenario 2: If you increase the limit for Third-Party Transfer from RM10,000 to RM50,000 and have performed transactions totalling RM5,000 before increasing the limit, you will not be allowed to execute more than another RM5,000 per day during the cooling-off period.

Scenario 3: If you increase the limit for Third-Party Transfer from RM10,000 to RM50,000 and have utilised the maximum limit before increasing the limit, you will not be able to make a Third-Party Transfer.

Change e-mail Address

Email Notifications and Profile Updates:

·   All post-transaction notifications on BIMB Web will be sent to the old email address.

·   The old email address will be displayed on the Update Profile page.

·   You cannot change or amend the email address during the cooling-off period.

New Link Accounts:

• Linking Tabung Haji
• Linking Simpan SSPN Prime 
• Linking ASNB

Linked Accounts:

• You will be able to see the linked account.
• You are still allowed to link to other accounts.

Debit Card-i Card-Not-Present (CNP) / Online Purchase Activation

After enabling/activating CNP Transaction on Internet Banking under Debit Card-i Maintenance, you will see the status as ‘Enabled’ and a message informing you that the service will be activated within 12 hours from your activation time.

BIMB Secure Authentication

During the cooling-off period, whenever there’s a transaction that requires BIMB Secure authentication, BIMB Web will display a message informing you that BIMB Secure will be activated within 12 hours from your registration time.

• Mobile number (Local)
• NRIC number*
• Army/Police number*

*Only if this ID type is the customer’s primary ID as maintained in Bank Islam system.

• Mobile number (Local)
• Passport number

• Mobile Number (Local)
• Business Registration Number

DuitNow QR: Scan and Transfer Funds to Other Person (P2P)

RM 50,000*
(Shared limit)

1.  When you launch the Scan QR icon for QR transactions, you must provide either a password or biometric validation.

2.  If the transaction exceeds the Quick Transfer (QT) limit and you are using biometric login, you must enter the password.

DuitNow QR: Scan and Pay to Merchants (POS)

RM 100,000**

(Shared limit)

BIMB Web

RM5,000

Resident: RM100,000

Non-Resident: RM10,000

BIMB Mobile

BIMB Web

RM5,000

Resident: RM100,000

Non-Resident: RM10,000

BIMB Mobile

BIMB Web

RM 250

RM250

BIMB Mobile

1. Click ‘Tools’ on the Internet Explorer browser.
2. Select ‘Internet Options’.
3. Under ‘General’, go to Browsing History and click ‘Delete’.
4. Click ‘Delete files…’ and follow the onscreen instructions.
5. Click ‘Delete cookies…’ and follow the onscreen instructions.
6. Click ‘Close’ to close ‘Delete Browsing History’.
7. Click ‘OK’ to close ‘Internet Options’.

1. On your browser toolbar, click “More”.
2. Click “History”, and then click “Clear Browsing Data”.
3. Under “Clear Browsing Data”, select the checkboxes for Cookies and site data and Cached images and files.
4. Use the menu at the top to select the amount of data that you want to delete.
5. Click “Clear Data”.
6.  

1. Click the menu button on your browser toolbar, click “Options” and then click “Preferences”.
2. Select the Advanced panel.
3. Click on the “Network” tab.
4. In the Cached Web Content section, click “Clear Now”.
5. If you are using Safari web browser, follow these steps:
6. Choose Safari and click “Preferences”.
7. Click “Privacy” and click “Remove All Website Data”

1. Go to BIMB Web https://web.bimb.com.
2. Next to the User Guide, click on “Kill Switch” at the top of the menu.
3. Click on “Start Kill Switch”.
4. Select ID Type and provide ID Number.
5. Verify your Kill Switch request by entering the One-Time Password (OTP) code.
6. Kill Switch request is considered successful when you receive an SMS notification and acknowledgement is displayed on screen.

1. Launch BIMB Mobile App.
2. Select Kill Switch menu. This will redirect you to Bank Islam Internet Banking.
3. Next to the User Guide, click on “Kill Switch” at the top of the menu.
4. Click on “Start Kill Switch”.
5. Select ID Type and provide ID Number.
6. Verify your Kill Switch request by entering the One-Time Password (OTP) code.
7. Kill Switch request is considered successful when you receive an SMS notification and acknowledgement is displayed on screen.

1. Launch BIMB Biz app.
2. Select the Kill Switch option (located below the Forgot Password menu). This will redirect you to Bank Islam Internet Banking.
3. Next to the User Guide, click on " Kill Switch" at the top of the menu.
4. Click on “Start Kill Switch”.
5. Select ID Type and provide ID Number
6. Verify your Kill Switch request by entering the One-Time Password (OTP) code.
7. Kill Switch request is considered successful when you receive an SMS notification and acknowledgement is displayed on screen.