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Get ready for a whole new banking experience.

New UI UX
Navigate faster to what you need.
Better Navigation
Experience faster load times and smoother transitions, making your banking more efficient.
Enhanced features
More tools at your fingertips

How to switch to our new BIMB Mobile?

Meet Your Financial Companion - Simplify Your Banking with BIMB

Experience effortless banking with BIMB—where managing your finances is as easy as a tap. Our app is tailored to fit your unique needs, making every transaction a step closer to your financial goals. Download now, and let's take the journey to financial freedom together.

Here's what you need to know before switching to BIMB

Your favourites will automatically move to the new BIMB.
All recurring & future dated transactions will not be transferred.
Once you switch, you will no longer have access to the previous Bank Islam Internet Banking.

Frequently Asked Questions

Switching to BIMB Mobile & BIMB Web

After downloading BIMB Mobile, register using your existing BIMB Web Username, password, and your Identification Card (IC) / Identification Document (ID) number to bind your device with your Internet Banking Username.

For existing BIMB Web users: -

  • Enter your Username and password.
  • Enter your MyKad/ID number.

 

If you do not have a Username, first register for BIMB Web here https://web.bimb.com/.  For subsequent logins, you can use your fingerprint (if supported by your mobile device) or your existing BIMB Web password.

 

Note: After completing the first-time setup as a new user for BIMB Mobile, you must activate your access before performing any banking transactions. Activation can be done at Bank Islam's Automated Teller Machines (ATM), branches or via the Contact Centre (for customers overseas or without access to branches and ATM).

How do I activate BIMB Mobile after the first-time setup?

After completing the initial setup, activate the service by following these steps:

 

  • Activation via ATM/ CRM
  1. Visit any Bank Islam ATM/ CRM
  2. Insert your debit or credit card
  3. Enter your 6-digit PIN to access the Main Menu
  4. Select ‘Others’
  5. Select ’Online Access Activation’
  6. Complete the activation process

 

  • Activation at Branch
  1. Visit any Bank Islam branch
  2. Fill out and submit the Activation Request Form
  3. The branch will process your activation request

 

Note: For overseas customers, please email to Bank Islam Contact Center at contactcenter@bankislam.com.my or for instant support, connect with Chatbot Adam at www.bimb.com.

Do I need to login every time I want to use the BIMB Mobile application?
Yes, you must log in using your password or biometric authentication (if supported by your device) to access BIMB Mobile.
I only have a Bank Islam Credit Card-i and no Savings Account with Bank Islam. Can I register for BIMB Mobile and perform online activation?

Yes, you can register for the BIMB Mobile even if you don't have a Bank Islam savings account. Complete the online activation at an ATM or by visiting the nearest branch.

 

Note: For overseas customers, please email to Bank Islam Contact Centre at contactcenter@bankislam.com.my or for instant support, connect with Chatbot Adam at www.bimb.com. to perform online activation.

I have both a Sole Proprietorship Account and an Individual Account. Can I use the application on the same mobile device for multiple Usernames?
For security reasons, we recommend using one Username per device. When you perform a transaction, you will receive push notifications via the app and need to authenticate through BIMB Secure to authorise transactions initiated from BIMB Web or BIMB Mobile.
Can I login on BIMB Mobile App and BIMB Web at the same time?
No, you can only login on one channel at a time.

BIMB Mobile Account Setup

After downloading BIMB Mobile, register using your existing BIMB Web Username, password, and your Identification Card (IC) / Identification Document (ID) number to bind your device with your Internet Banking Username.

For existing BIMB Web users: -

  • Enter your Username and password.
  • Enter your MyKad/ID number.

 

If you do not have a Username, first register for BIMB Web here https://web.bimb.com/.  For subsequent logins, you can use your fingerprint (if supported by your mobile device) or your existing BIMB Web password.

 

Note: After completing the first-time setup as a new user for BIMB Mobile, you must activate your access before performing any banking transactions. Activation can be done at Bank Islam's Automated Teller Machines (ATM), branches or via the Contact Centre (for customers overseas or without access to branches and ATM).

How do I activate BIMB Mobile after the first-time setup?

After completing the initial setup, activate the service by following these steps:

 

  • Activation via ATM/ CRM
  1. Visit any Bank Islam ATM/ CRM
  2. Insert your debit or credit card
  3. Enter your 6-digit PIN to access the Main Menu
  4. Select ‘Others’
  5. Select ’Online Access Activation’
  6. Complete the activation process

 

  • Activation at Branch
  1. Visit any Bank Islam branch
  2. Fill out and submit the Activation Request Form
  3. The branch will process your activation request

 

Note: For overseas customers, please email to Bank Islam Contact Center at contactcenter@bankislam.com.my or for instant support, connect with Chatbot Adam at www.bimb.com.

Do I need to login every time I want to use the BIMB Mobile application?
Yes, you must log in using your password or biometric authentication (if supported by your device) to access BIMB Mobile.
I only have a Bank Islam Credit Card-i and no Savings Account with Bank Islam. Can I register for BIMB Mobile and perform online activation?

Yes, you can register for the BIMB Mobile even if you don't have a Bank Islam savings account. Complete the online activation at an ATM or by visiting the nearest branch.

 

Note: For overseas customers, please email to Bank Islam Contact Centre at contactcenter@bankislam.com.my or for instant support, connect with Chatbot Adam at www.bimb.com. to perform online activation.

I have both a Sole Proprietorship Account and an Individual Account. Can I use the application on the same mobile device for multiple Usernames?
For security reasons, we recommend using one Username per device. When you perform a transaction, you will receive push notifications via the app and need to authenticate through BIMB Secure to authorise transactions initiated from BIMB Web or BIMB Mobile.
Can I login on BIMB Mobile App and BIMB Web at the same time?
No, you can only login on one channel at a time.

BIMB Web Account Setup

After downloading BIMB Mobile, register using your existing BIMB Web Username, password, and your Identification Card (IC) / Identification Document (ID) number to bind your device with your Internet Banking Username.

For existing BIMB Web users: -

  • Enter your Username and password.
  • Enter your MyKad/ID number.

 

If you do not have a Username, first register for BIMB Web here https://web.bimb.com/.  For subsequent logins, you can use your fingerprint (if supported by your mobile device) or your existing BIMB Web password.

 

Note: After completing the first-time setup as a new user for BIMB Mobile, you must activate your access before performing any banking transactions. Activation can be done at Bank Islam's Automated Teller Machines (ATM), branches or via the Contact Centre (for customers overseas or without access to branches and ATM).

How do I activate BIMB Mobile after the first-time setup?

After completing the initial setup, activate the service by following these steps:

 

  • Activation via ATM/ CRM
  1. Visit any Bank Islam ATM/ CRM
  2. Insert your debit or credit card
  3. Enter your 6-digit PIN to access the Main Menu
  4. Select ‘Others’
  5. Select ’Online Access Activation’
  6. Complete the activation process

 

  • Activation at Branch
  1. Visit any Bank Islam branch
  2. Fill out and submit the Activation Request Form
  3. The branch will process your activation request

 

Note: For overseas customers, please email to Bank Islam Contact Center at contactcenter@bankislam.com.my or for instant support, connect with Chatbot Adam at www.bimb.com.

Do I need to login every time I want to use the BIMB Mobile application?
Yes, you must log in using your password or biometric authentication (if supported by your device) to access BIMB Mobile.
I only have a Bank Islam Credit Card-i and no Savings Account with Bank Islam. Can I register for BIMB Mobile and perform online activation?

Yes, you can register for the BIMB Mobile even if you don't have a Bank Islam savings account. Complete the online activation at an ATM or by visiting the nearest branch.

 

Note: For overseas customers, please email to Bank Islam Contact Centre at contactcenter@bankislam.com.my or for instant support, connect with Chatbot Adam at www.bimb.com. to perform online activation.

I have both a Sole Proprietorship Account and an Individual Account. Can I use the application on the same mobile device for multiple Usernames?
For security reasons, we recommend using one Username per device. When you perform a transaction, you will receive push notifications via the app and need to authenticate through BIMB Secure to authorise transactions initiated from BIMB Web or BIMB Mobile.
Can I login on BIMB Mobile App and BIMB Web at the same time?
No, you can only login on one channel at a time.
BIMB Mobile App Logo - Official Bank Islam Digital Banking Icon

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