Your one-stop platform for internet banking and all your financial needs. Explore the all-new BIMB Web.
Get ready for a whole new banking experience.
New UI UX
Navigate faster to what you need.
Better Navigation
Experience faster load times and smoother transitions, making your banking more efficient.
Enhanced features
More tools at your fingertips
How to switch to our new BIMB Mobile?
Meet Your Financial Companion - Simplify Your Banking with BIMB
Experience effortless banking with BIMB—where managing your finances is as easy as a tap. Our app is tailored to fit your unique needs, making every transaction a step closer to your financial goals. Download now, and let's take the journey to financial freedom together.
Here's what you need to know before switching to BIMB
Your favourites will automatically move to the new BIMB.
All recurring & future dated transactions will not be transferred.
Once you switch, you will no longer have access to the previous Bank Islam Internet Banking.
Frequently Asked Questions
Switching to BIMB Mobile & BIMB Web
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I am a new customer. Will I have access to Bank Islam Internet Banking and GO by Bank Islam app?
As a new customer, you do not have access to Bank Islam Internet Banking and GO by Bank Islam app. You need to register for BIMB Web and BIMB Mobile.
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I am an existing Bank Islam Internet Banking and GO by Bank Islam user. Will I be automatically switched to the BIMB Mobile and BIMB Web?
Bank Islam Internet Banking and GO by Bank Islam users will not be automatically switched to BIMB Mobile and BIMB Web. Bank Islam Internet Banking and the GO by Bank Islam app will still be available until the end of 2025.
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Are there any fees associated with switching to the BIMB Mobile and BIMB Web?
There are no fees imposed for switching from Bank Islam Internet Banking and GO by Bank Islam app to BIMB Mobile and BIMB Web. It is a free upgrade provided to enhance your banking experience.
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Can I continue using Bank Islam Internet Banking and GO by Bank Islam app, if I do not want to switch right now?
Yes, you can continue using them.However, by the end of 2025, your access to Bank Islam Internet Banking and GO by Bank Islam apps will be discontinued. We highly recommended switching to BIMB Mobile and BIMB Web as soon as possible for a better banking experience.
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Can I revert to the previous Bank Islam Internet Banking and GO by Bank Islam app, after switching to BIMB Mobile and BIMB Web?
Once you switch to BIMB Mobile and BIMB Web, you won’t be able to revert to Bank Islam Internet Banking and GO by Bank Islam app.
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What happens if I do not switch to the BIMB Mobile and BIMB Web by the end of 2025?
If you do not switch by the end of 2025, your access to the Bank Islam Internet Banking and GO by Bank Islam app will be discontinued, and you will need to use the BIMB Mobile and BIMB Web to manage your banking services.
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Do I need to reactivate online access after switching to BIMB Mobile and BIMB Web?
No activation is required.
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Will there be a cooling-off period when I switch to the BIMB Mobile and BIMB Web?
No. However, a cooling-off period applies if you are already in a cooling-off period from the previous Bank Islam Internet Banking or GO by Bank Islam app.
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Will my Favourite accounts list from Bank Islam Internet Banking be available in BIMB Mobile and/ BIMB Web?
Yes, all your previously set up Favourite accounts will be available in BIMB Mobile and BIMB Web. No re-setup is needed.
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What are the services/ features that are not auto transferred to BIMB Mobile and BIMB Web?
Services and features that are not carried over from Bank Islam Internet Banking and GO by Bank lslam app when you switch to BIMB Mobile and BIMB Web include:
- Future Dated and Recurring Payments will be stopped when switched. Customers need to re-set them up in BIMB Mobile or BIMB Web.
- Transaction History from Bank Islam Internet Banking and GO by Bank Islam app will not appear in BIMB Mobile and BIMB Web.
- The GO by Bank Islam app cannot scan QR codes generated by BIMB Mobile. However, BIMB Mobile can scan QR codes generated from GO by Bank Islam app.
- Transaction limits need to be set up again in BIMB Mobile and BIMB Web.
BIMB Mobile Account Setup
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How do I sign up?
After downloading BIMB Mobile, register using your existing BIMB Web Username, password, and your Identification Card (IC) / Identification Document (ID) number to bind your device with your Internet Banking Username.
For existing BIMB Web users: -
- Enter your Username and password.
- Enter your MyKad/ID number.
If you do not have a Username, first register for BIMB Web here https://web.bimb.com/. For subsequent logins, you can use your fingerprint (if supported by your mobile device) or your existing BIMB Web password.
Note: After completing the first-time setup as a new user for BIMB Mobile, you must activate your access before performing any banking transactions. Activation can be done at Bank Islam's Automated Teller Machines (ATM), branches or via the Contact Centre (for customers overseas or without access to branches and ATM).
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How do I activate BIMB Mobile after the first-time setup?
After completing the initial setup,activate the service by following these steps:
Activation via ATM/CRM
Visit any Bank Islam ATM/CRM:
- Insert your debit or credit card.
- Enter your 6-digit PIN to access the main menu.
- Select ‘Others’.
- Select “Online Access Activation”.
- Complete the activation process.
Activation at Branch
Visit any Bank Islam branch:
- Fill out and submit the activation request form.
- The branch will process your activation request.
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Do I need to login every time I want to use the BIMB Mobile application?
Yes, you must log in using your password or biometric authentication (if supported by your device) to access BIMB Mobile.
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I only have a Bank Islam Credit Card-i and no Savings Account with Bank Islam. Can I register for BIMB Mobile and perform online activation?
Yes, you can register for the BIMB Mobile even if you don't have a Bank Islam savings account. Complete the online activation at an ATM or by visiting the nearest branch.
Note: For overseas customers, please email to Bank Islam Contact Centre at contactcenter@bankislam.com.my or connect with Chatbot Adam at www.bankislam.com for instant support.
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I have both a Sole Proprietorship Account and an Individual Account. Can I use the application on the same mobile device for multiple Usernames?
For security reasons, we recommend using one Username per device. When you perform a transaction, you will receive push notifications via the app and need to authenticate through BIMB Secure to authorise transactions initiated from BIMB Web or BIMB Mobile.
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Can I login on BIMB Mobile App and BIMB Web at the same time?
No, you can only login on one channel at a time.
BIMB Web Account Setup
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What are the requirements to sign up for BIMB Web?
To sign up for BIMB Web, you must:
- 18 years or older.
- Have an Individual Current/Savings/ Transactional Investment Account or a Sole Proprietor Account; or have a financing facility.
- Have Bank Islam ATM/Debit Card-i or Credit Card-i.
- Have ATM PIN.
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What are the requirements to create Username?
Your Username must consist of 6 to 10 alphanumeric characters and cannot include special characters.
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What are the requirements to create Password?
Password must consist of 8 to 18 alphanumeric characters; you may also include special characters.
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BIMB Mobile